BuzzMe emerged from Susan Vincent’s vision to improve in house experience for customers. This web app aims to replace in-store buzzers and manual name-calling with a seamless, internet-based notification system. Customers can be notified anywhere once their orders are ready, enhancing convenience and efficiency for small businesses, restaurants, and cafés. As one anonymous customer puts it, “Why do we need to be shouted at to pick up our food?”
The collaboration between BuzzMe and Appetiser thrived through commitment to efficiency and creativity for both parties. Initially, Susan envisioned a text notification system. However, due to funding constraints and compatibility issues with existing POS systems, this wasn’t feasible. Our team proposed a web app with push notifications instead, while leaving room for a text function in future enhancements. Through this confident pivot, we were able to launch ahead of the original schedule.
The soft launch was met with immediate success thanks to its intuitive design and seamless integration. BuzzMe now aims to further expand its reach and functionality, modernising customer alerts across many services. With ongoing support and dedication, the innovative startup is poised for long-term success by simplifying customer experiences and just making life easier.
