By

Krisette Lim

Krisette Lim

Maria Krisette Lim is a Content Marketing Specialist with 14 years of experience producing web and print ad content. Krisette has a BSBA degree, major in Business Management and Entrepreneurship. When she's not tinkering with words and punctuation, she's either curled up with a book while sipping hot tea, playing with her toddler, or tinkering with website builders.

Posts by Krisette Lim
mobile app customer service

5 Tips for Effective Mobile App Customer Service

Time is the currency of stellar customer service. Why? Forrester Research tells us 77% of customers say valuing their time is the most important thing a company can do regarding customer service. To ensure you’re offering the best mobile app customer support, you must learn how to give users the five-star experience they deserve—especially on

In-App Messaging Best Practices to Boost Customer Retention

Here’s the hard truth: more than one in every two mobile apps that users install within 30 days are deleted. Source: Appsflyer Imagine you have a small window of opportunity to capture attention and keep them engaged in the first month. But how can you do that? Enter in-app messaging. These contextual in app messages
Featured image mobile analytics

Your Ultimate Mobile Analytics Playbook for App Success

Curious how users interact with your app? Well, the first step to understanding where your product stands today is through mobile analytics. The average business analyzes 37%-40% of its data, and those who leverage big data solutions increase their profits by an average of 8%. 💡 That said, without metrics, your marketing efforts are based
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